DOCUMENT ID: APAC-POLICY-QUALITY-1-0
AUTHOR: Shane Pukallus
CONTACT: shane.pukallus@apacinfrastructure.com.au
DATE: 17/12/2016 1:47 PM
VERSION: 1.0
CONTROL: EXTERNAL
APAC Infrastructure has an overriding commitment to the quality of the products, solutions and services
we provide to our customers. Quality is recognised as a fundamental component of the value customers
receive from APAC Infrastructure.
APAC Infrastructure is committed to the goals of achieving total customer satisfaction; delivering
superior products, solutions and services; and exceeding customer requirements. Recognizing that the
marketplace is the driving force behind everything we do, APAC Infrastructure implements effective
business processes that support value creation for our customers and our stakeholders.
APAC Infrastructure leaders are responsible for establishing objectives and using measurements to drive
continual improvement in quality and in customer satisfaction. All APAC Infrastructure employees are
expected to contribute to continual improvement as an integral part of our quality management system.
APAC Infrastructure Pty Ltd.